CAPTUREBuild strong relationships with customers by seamlessly collecting feedback on the purchase process
World-Class Ecommerce Integrations
No matter where your customers shop, build a relationship around their purchase experience.
Actionable Surveys Built for Engagement
High response rates plus qualitative feedback — we deliver both.
Multi-Channel Reach
- SMS
- Embedded link
Instant or Recurring Surveys
Powerful survey logic gives you the flexibility to send surveys right after a purchase or to delay the survey send.
Multi-Language and Internationalization
With support for surveys in 27 languages, we’ve got your global customer base covered.
Three reasons to get started today
01.
PREDICT CUSTOMER BEHAVIOR
NPS data has a strong correlation to future customer behavior and growth. Leverage this leading indicator to ensure your business is moving in the right direction.
02.
STOP CHURN IN ITS TRACKS
Detractors have a high probability of canceling their service or never purchasing again. We help you identify them before this happens so you can resolve issues and keep more hard-earned customers.
03.
ENGAGE YOUR PROMOTERS
Word-of-mouth is one of the biggest ways people find new brands today, and your promoters are a treasure trove of positive recommendations just waiting to be tapped into.