Hobby
$29 /mo
$23 /mo paid annually
The essential tools needed to get you started with NPS
  • Customizable Email Templates  
  • Multi Language Templates  
  • Survey Throttling  
  • Survey Reminders  
  • NPS Dashboard  
  • Filter by Attribute  
  • Feedback Management  
  • Weekly Digests  
  • Data Export  
Starter
$49 /mo
$39 /mo paid annually
The fundamental solution for small teams and growing businesses
  • All Hobby Features Included
  • Survey Send Delay  
  • Trend Analysis  
  • API  
  • Zapier  
Pro
$99 /mo
$79 /mo paid annually
A more advanced feature set for companies that want to scale
  • All Starter features Included
  • Smart Scheduling  
  • Drip Surveys  
  • Recurring Surveys  
  • Customer Profiles  
  • Historical Scores  
Growth
$249 /mo
$199 /mo paid annually
The complete solution for high-growth businesses
  • All Pro Features Included
  • Customer Lifecycle NPS  
  • Priority Support  
  • Import Existing Data  
  • Employee NPS  
  • Segment  
Rainmaker
$499 /mo
$399 /mo paid annually
The ultimate NPS solution for Industry leading companies
  • All Growth Features Included
Enterprise
Fully Featured and Customizable Plans with a Service Level Agreement for All Usage Levels.
Developer Sandbox
Dedicated Sending IP
Custom Return Path
Dedicated Account Manager
Custom Integrations
Campaign Administration
Invoice Billing
Priority Support

You Might be Asking...

Can I run a test survey/campaign before upgrading? Of course! Our free trial allows you to send out 250 surveys so you can try Promoter.io first-hand. We also offer a no hassle 60-day money back guarantee if you upgrade and don't see the value. We know you will!
How many surveys do I need to send each month? Net Promoter surveys are generally sent 4 times per year per customer (once per quarter). Depending on the specific nature of your business you may do more or less (transactional surveys as an example).

Three Dead Simple Reasons to get Started Today

Predict Customer Behavior NPS data has a strong correlation to future
customer behavior and growth. Leverage
this leading indicator to ensure your
business is moving in the right direction.
Stop churn in its tracks Detractors have a high probability of
canceling their service or never purchasing
again. We help you identify them before
this happens so you can resolve issues and
keep more hard earned customers.
Engage your promoters Your promoters are the "fanboys" (and girls)
for your brand! If they haven't already
recommended you to friends or colleagues,
they will. All you have to do is ask.