Set up surveys in minutes with our turnkey BigCommerce integration

Unlock insights to grow your business faster

Slice and dice data to understand how different customer segments feel, and leverage machine learning to uncover themes to inform business decisions.

Capture feedback from your shoppers where they already are through:

  • Email
  • SMS
  • Embedded link

Build brand-focused surveys in minutes that deliver a seamless experience for your customers

Take advantage of high response rates. Get qualitative feedback on what’s working and what can be improved.

Reach your global customer base with multi-language capabilities

With support for surveys in 27 languages, we’ve got your global customer base covered.

Keep a steady pulse on your customers through instant or recurring surveys

Powerful survey logic gives you the flexibility to send surveys right after a purchase or to delay the survey send

Tap into a gold mine of customer experience data with video and audio content

Bring the voice of the customer to life. Understand how customers really feel about their experiences, and use that data to take guesswork out of important business decisions.

Three reasons to get started today

01.
PREDICT CUSTOMER BEHAVIOR

NPS data has a strong correlation to future customer behavior and growth. Leverage this leading indicator to ensure your business is moving in the right direction.

02.
STOP CHURN IN ITS TRACKS

Detractors have a high probability of canceling their service or never purchasing again. We help you identify them before this happens so you can resolve issues and keep more hard-earned customers.

03.
ENGAGE YOUR PROMOTERS

Word-of-mouth is one of the biggest ways people find new brands today, and your promoters are a treasure trove of positive recommendations just waiting to be tapped into.

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