A world of customer insight with just one question

“How likely are you to recommend our company to a friend or colleague?”
NPS scoring system
Fred Reichheld

"Promoter.io has done an excellent job of enabling the kind of 'Lean NPS' process we recommend in "The Ultimate Question 2.0". With a nice balance between self-service simplicity and a powerfully comprehensive solution, Promoter.io stands out as one of the real leaders in the customer loyalty space."

— Fred Reichheld, creator of the Net Promoter Score, Advisor & Investor

Engaging more customers than ever before couldn’t be easier

Promoter.io walks you through a few brief steps - brand your email, upload your customer list and launch. Everything else is already done for you!

Joe Dan Dockrey

"Promoter has helped us tremendously. This is the only platform that allows us to drive highly actionable feedback, analyze responses for critical insights and effectively close the loop all in one place. Anyone not using this tool is doing a disservice to their company."

— Joe Dan Dockrey, Head of Support, Rackspace/ObjectRocket
Josh Pigford

"Using Promoter.io helped us quickly surface the areas where we were really excelling as well as the areas we needed to improve. This has helped us increase customer loyalty by 125%."

— Josh Pigford, Founder of Baremetrics

Championed by these companies to drive growth

Four dead simple reasons to get started today

Predict customer behavior

NPS data has a strong correlation to future customer behavior and growth. Leverage this leading indicator to ensure your business is moving in the right direction.

Stop churn in its tracks

Detractors have a high probability of canceling their service or never purchasing again. We help you identify them before this happens so you can resolve issues and keep more hard earned customers.

Engage your promoters

Your promoters are the "fanboys" (and girls) for your brand! If they haven't already recommended you to friends or colleagues, they will. All you have to do is ask.

Crush the competition

The top Net Promoter companies in their industry have been shown to outgrow the nearest competition by over 2X. Leave your competitors in the dust by controlling the word-of-mouth mindshare.

Take action and grow

Promoter.io and NPS provide clear actionable insights that make it obvious where to take action that results in immediate and measurable growth. These insights also help you reduce at-risk revenue from your detractors.

Get Started Free Plan Includes 25 Surveys Per Month, No CC Required
Customers Engaged
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